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Need help with something not covered in our documentation? Our support team is here to help.
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Email Support
support@tribe-crm.com
Response within 44 hours
Support Hours
Monday - Friday: 9:00 AM - 5:00 PM AEST
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Frequently Asked Questions
How quickly will I get a response?
We aim to respond to all support requests within 24 hours during business hours.
What information should I include?
Please include your account name, a detailed description of the issue, steps you've already tried, and any error messages you're seeing.
Do you offer phone support?
Phone support is available for Enterprise customers. All other users can reach us via email, and we're happy to schedule a call if needed.
Can you help with setup and training?
Absolutely! We offer setup assistance and training sessions for new accounts. Contact us to schedule a personalized onboarding session.